Jaki’s background has included working as an accomplished creative designer, producer and author in the music, film, television, fashion and digital media industries. She graduated with a Master in Multimedia Design with Honours from the University of Sydney, Australia in 2000. Over the past 12 years she has enjoyed teaching multimedia design, information technology and business communication subjects across the VET and tertiary sectors. The current research is toward a PhD in Business and Informatics (Design).